London Borough of Hounslow
A digital champion is a volunteer who supports people with basic digital skills, such as setting up an email account, using online services, or staying safe online.
By becoming a digital champion, you can help people overcome their digital barriers and access the benefits of the internet. You will also develop your own skills, confidence, and network.
Our champions support local communities to improve their wellbeing and opportunities. We provide training, resources, and support for our volunteers.
If you're interested in joining, please have a chat with us.
Digital Literacy: Volunteers should have a good understanding of basic digital skills, including communicating, handling information and content, transacting, problem-solving, and being safe and legal online.
GDPR: Be mindful of GDPR regulations and impact when dealing with resident's personal data, as there may be instances where you will need to help residents process personal information about them (e.g., setting up an email account).
Teamwork: Working well with other volunteers and community members to provide cohesive support.
Communication: Written and verbal communication skills are important for providing clear instructions and working closely with other volunteers and residents.
Compassion: Be compassionate and respectful towards residents' diverse backgrounds and experiences by considering their perspectives and situations.
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Alongside the weekly drop-in sessions at various locations, you may also choose to support our quarterly "Hounslow Gets Digital" event at Hounslow House, as well as any training sessions held at Hounslow House.
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